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Legal notice

LEGAL NOTICE
PRIVACY POLICY

General Terms of Use of the website https://www.hotellesroches.com/

ARTICLE 1: PURPOSE

These General Terms of Use (hereinafter referred to as “GTU”) legally govern the use of the services provided by the website https://www.hotellesroches.com/ (hereinafter referred to as “https://www.hotellesroches.com/”). Accessing the site implies full acceptance of these GTU.

ARTICLE 2: LEGAL NOTICE

Publisher:

The website https://www.hotellesroches.com/ is owned and published by the company LES ROCHES ET SES BATEAUX, a simplified joint-stock company with a capital of €915,050, headquartered at Hôtel Les Roches Fleuries, Aiguebelle Plage, LE LAVANDOU (83980), registered with the Toulon Trade and Companies Register under number 440 554 236, represented by its President, Mrs. Delphine ANDRE.

VAT number: FR84440554236

Phone: +33 (0)4 83 69 33 50
Email: welcome@hotellesroches.com

Publishing Director:
Mrs. Delphine ANDRE

Website Creator:
DVI PRODUCTION – contact@dviprod.fr
www.dviprod.fr

Hosting Provider:
Infomaniak – Rue Eugène-Marziano 25, 1227 Geneva, Switzerland

Additional Photos:
freepik.com

ARTICLE 3: ACCESS TO THE SITE

The website provides users with information about the services offered by Hôtel LES ROCHES. It allows for online bookings and inquiries.

The website is freely accessible from anywhere to any user with internet access. All costs necessary for accessing the services (hardware, internet connection, etc.) are the user’s responsibility.

For maintenance or other reasons, access to the site may be interrupted or suspended by the publisher without notice or justification.

ARTICLE 4: INTELLECTUAL PROPERTY

The content and structure of the website are protected by copyright and intellectual property rights worldwide.

In accordance with the provisions of the Intellectual Property Code, use of the site content is authorized only for private use, subject to any more restrictive provisions.

Any reproduction or representation, in whole or in part, of any content on the site (including text, images, icons, photographs, trademarks, or logos) for any purpose and on any medium is strictly prohibited.

Failure to comply constitutes infringement, which may result in civil and/or criminal liability.

None of the provisions of these GTU may be interpreted as granting the user any license or rights to the site’s intellectual property.

ARTICLE 5: LIABILITY

Although the information published on the site is deemed reliable, the website does not guarantee the reliability of its sources.

The content provided on https://www.hotellesroches.com/ is for informational purposes only and has no contractual value. Despite regular updates, the publisher cannot be held liable for changes in administrative or legal provisions occurring after publication, nor for the use or interpretation of information available on the platform.

The site declines all responsibility for potential viruses that may infect the user’s hardware after use or access.

The site cannot be held liable in the event of force majeure or due to an unforeseeable and insurmountable act of a third party.

While data security and confidentiality cannot be fully guaranteed, the site undertakes to implement all necessary measures to safeguard them.

ARTICLE 6: HYPERLINKS

The website may contain hyperlinks. By clicking on these links, the user will leave the site. The publisher has no control over and cannot be held responsible for the content of the external websites linked.

ARTICLE 7: DURATION OF THE AGREEMENT

This agreement is valid for an indefinite period. It takes effect upon the user’s first use of the site’s services.

ARTICLE 8: PERSONAL DATA

Access to the site may involve the processing of personal data by LES ROCHES ET SES BATEAUX. The collection and protection of users’ personal data are detailed in the Privacy Policy of LES ROCHES ET SES BATEAUX.

ARTICLE 9: COOKIES

When visiting https://www.hotellesroches.com/, cookies may be stored on the user’s computer, tablet, or smartphone.

A “cookie” is a small text file containing user-specific information. It is stored on the user’s hard drive and can only be read by the server that placed it.

The cookie policy of LES ROCHES ET SES BATEAUX is outlined in their Privacy Policy.

ARTICLE 10: APPLICABLE LAW AND JURISDICTION

This agreement is governed by French law. The reference language for the resolution of disputes is French.

In the absence of an amicable resolution, disputes between the parties will be submitted to the competent French courts.

Legal notice
PRIVACY POLICY

PRIVACY POLICY
PROTECTION OF PERSONAL DATA

Identity of the Data Controller:

The company LES ROCHES ET SES BATEAUX, a simplified joint-stock company with a capital of €915,050, having its registered office at Hôtel Les Roches Fleuries, Aiguebelle Plage, LE LAVANDOU (83980), registered with the Toulon Trade and Companies Register under number 440 554 236, represented by its President, Mrs. Delphine ANDRE, is the publisher of the website https://www.hotellesroches.com/.

As the publisher of the website, it is also the Data Controller for your personal data. As such, it is committed to protecting your privacy and personal data and ensuring transparency in its practices. It undertakes to comply with applicable regulations on privacy and personal data protection, in particular the French Data Protection Act of January 6, 1978 as amended, and the European General Data Protection Regulation (GDPR).

COLLECTION OF PERSONAL DATA

Personal data is any information that directly or indirectly identifies an individual.

Personal data concerning you (hereinafter referred to as “Data”) may be collected by Hôtel Les Roches when you:

  • Make a reservation or place an order via our website, by phone, email, or mail

  • Fill out contact forms

  • Communicate with our services

  • Participate in an event organized by Hôtel Les Roches

You may provide us with data including but not limited to:

  • First and last name

  • Date of birth

  • Gender

  • Postal address

  • Email address

  • Phone numbers

  • Payment details

  • Booking history

This also applies to information you provide about individuals for or with whom you book a stay.
You agree to obtain their prior consent before sharing their data.

During your visit to the website, Hôtel Les Roches may also automatically collect data regarding your device, browser, location, and browsing behavior.

PERSONAL DATA PROCESSING

Your Data is processed by Hôtel Les Roches for business purposes, particularly to manage your requests and reservations, improve customer relationships, optimize services, and enhance tools, in accordance with applicable laws.

Data may also be used to respond to administrative or legal requests, law enforcement inquiries, court decisions, or to assert our rights and protect our interests and those of our clients.

Data may be shared with our partners/service providers strictly for the purpose of managing our commercial relationship and delivering the requested services. These third parties are required to process your data in compliance with applicable laws and regulations.

DATA RETENTION PERIOD

Your Data is retained by Hôtel Les Roches for the duration required to fulfill the purposes for which it was collected.

In any case, the data will be stored long enough to comply with legal, accounting, and tax obligations and relevant statutory limitation periods for litigation.

TRANSFER OF PERSONAL DATA OUTSIDE THE EU

Your Data is not transferred outside the European Union.

DATA SUBJECT RIGHTS

You have the right to request access to, rectification, deletion, or portability of your personal data.
You may also request the restriction of processing or object to the processing of your data.

You may withdraw your consent at any time.

You also have the right to define instructions regarding the handling of your personal data after your death.

To exercise your rights, contact us at:

  • By email: welcome@hotellesroches.com

  • By post: LES ROCHES ET SES BATEAUX, Hôtel Les Roches Fleuries, Aiguebelle Plage, 83980 LE LAVANDOU, France

Please include your full contact details (full name, client number, contact name, address, phone number, email address) and specify the purpose of your request. Proof of identity may be required.

You also have the right to lodge a complaint with the CNIL (French Data Protection Authority) and may seek compensation through civil or administrative courts.

DATA SECURITY

Hôtel Les Roches takes the security of your personal data very seriously.
We have implemented technical and organizational measures appropriate to the sensitivity of the data to ensure its integrity and confidentiality, and to protect it against malicious intrusion, loss, alteration, or unauthorized disclosure.

However, data security also depends on individual best practices. We encourage all users to remain vigilant.

COOKIE MANAGEMENT

When visiting https://www.hotellesroches.com/, cookies may be placed on your device (computer, tablet, or smartphone).

A “cookie” is a small text file containing user-specific information, stored on your device and accessible only by the server that placed it.

Cookies help us analyze user interactions and improve website content based on collected data.

Cookie data is stored on the server hosted by Infomaniak.

PURPOSE OF COOKIES USED

We use a limited number of cookies to facilitate navigation, optimize site viewing, and perform audience measurement. Cookies are stored for a maximum of 14 months.

Types of cookies used include:

  • Essential Cookies: Technical cookies necessary for proper functioning of the site. Without them, certain settings may not work correctly.

  • Functional Cookies: Used to remember user choices during visits, such as geographic location.

  • Third-Party Cookies: From external platforms (Facebook, Instagram, LinkedIn, Google) which may be installed when clicked. These allow platforms to track your activity if you are logged in while browsing our site.

Social Media: Buttons on our pages allow you to “like” or share content. These use code provided by each platform. Please consult their privacy policies for information on how your data is handled.

External Links: The website may contain links to third-party websites. These sites may place their own cookies or collect personal data. They have their own data collection, use, and disclosure policies. We are not responsible for these third-party sites and recommend reviewing their privacy policies.

You can configure your browser to notify you of cookies and allow you to accept or refuse them individually or altogether.

Please note: changing cookie settings may affect your access to site content and features. Deleting certain cookies may impact your ability to use the site properly.

Browser-specific instructions for managing cookies can be found here:

For more information on cookies, you can visit the CNIL website: http://www.cnil.fr/vos-droits/vos-traces/les-cookies/

STATUS OF THIS PRIVACY POLICY

This privacy policy was last updated on March 5, 2025.
We reserve the right to amend it at any time to reflect how we collect and process your data.